FAQ

Questions and Answers

UNITED STATES FREE SHIPPING
We offer our customers in the United States FREE Shipping. We typically ship using USPS 2-3 day Priority Mail. The printing and shipping process usually takes five to seven business days. For all other countries there is an additional fee charged at checkout.

UK/ EUROPE/ OTHER INTERNATIONAL SHIPPING
For our customers elsewhere in the world we print and ship from the US. There is an additional fee assessed at checkout for international shipping. The printing and shipping process usually takes 10-12 business days. We ship USPS First Class International mail. The package may be held at your Post Office depending on your country and trade policies with the US. An additional duty or tax may apply.

DUTIES AND TAXES
For any INTERNATIONAL shipping you may be responsible for paying an import duty or tax on the package. This varies from country to country. If this is a concern you should check with your local Post Office before purchase. The recipient of the package is responsible for these fees. These fees are not included in the pricing or shipping/handling charges on our website.

ARE DUTIES/TAXES AND BROKERAGE FEES ONLY CHARGED ON THE MERCHANDISE?
Duties/taxes and any applicable brokerage fees apply to the entire amount of the order, including shipping and handling fees. We do not set these fees. The government of the designated shipping destination determines duties/taxes and brokerage fees.

ADDITIONAL QUESTIONS
If you have any additional questions or concerns about our shipping policy please contact us at jay@rudicyclingart.com.

Yes. Just contact us. We can discuss what you want and give you a price. You can write to us directly from the "Contact Us" tab in this website.

We can take PayPal, Visa, MasterCard, and American Express. You will complete your order on the PayPal site. Think of this as a good thing, because it means that we DON'T have any of your credit card information.

At this time, we are expecting to get your order to you in 5-8 days.

Yes. You can pick up your order or ask us if we can get it to you - provided you live locally. Just contact us.

These days, it's tough to guarantee that data is secure for any size of company, but we have your interests at heart because we have you seamlessly complete your transaction with PayPal, a trusted vendor. In fact, we won't even know what your credit card number is and that's the best security we can provide in this crazy world we live in.

Please contact us if you have an unanswered question. You can write to us directly from the "Contact Us" tab in this website.